Central Clinic Behavioral Health successfully promotes lasting change for those served. We believe that measuring the impact of services is vital in order to learn, grow and ultimately meet the needs of the community. We consistently measure the outcomes of the persons we serve and analyze our processes. Our outcomes clearly reflect the improvement we observe daily. Our outcome and performance improvement initiatives are directed toward four critical, functional areas of the agency: effectiveness of services, satisfaction of our clients, stakeholders, and personnel; accessibility of services to all; and efficiency of our processes. Examples of our most recent outcomes in these categories are listed below: